A little sparkle. Endless possibilities.
Glittersmall order support
Refund and returns policy
You can request a return within 7 calendar days after receiving your order. Returns are accepted for non-quality reasons and for opened glitter products.
Return eligibility
Submit your return request within 7 calendar days after receiving your order. You may apply as soon as the order arrives; there is no requirement to wait 3 days.
We accept returns for quality issues, incorrect items and non-quality reasons, including opened glitter products.
Contact us about your order
Email info@glittersmall.com or use our contact form. Include your order number, the item concerned and the reason for your request.
For a damaged, incorrect or faulty item, describe the issue and include photos if available.
Our customer service team will provide and confirm the return address and instructions. Contact us before sending the parcel; do not assume that the company contact address or the sender address on the original package is the return destination.
Return shipping
The buyer pays the return shipping cost, including returns for quality issues, incorrect items and non-quality reasons, except where applicable law requires us to cover it.
The original shipping charge is refunded with an approved return. The return shipping cost paid by the buyer is separate from the original shipping charge.
Refund processing
Once your refund has been reviewed and approved, we initiate it through the original PayPal transaction within 3–7 calendar days.
This is our refund processing period after approval, not a guaranteed date for the funds to appear in your bank or card account.
Where a refund is issued through PayPal, the time for it to reach the original funding source depends on the payment method and processing status. See PayPal’s refund information.
Questions about a return?
Include your order number when you contact us. These terms do not limit any consumer rights or remedies that cannot be excluded under applicable law.