Customer FAQ
Glitter Ordering, Payment, Shipping, Safety, and Wholesale Questions
Practical answers for retail buyers and business buyers before placing an order or sending a custom glitter inquiry.
Last reviewed: July 24, 2026
Frequently Asked Questions
Is GlittersMall mainly for retail customers?
Yes. GlittersMall is built as a retail-first online glitter store. Individual creators can shop online, and business buyers can use the Wholesale Program for custom mix or bulk-order discussions.
What payment method do you accept online?
GlittersMall currently accepts PayPal for online checkout. We do not ask customers to send full card details by email, WhatsApp, or contact form.
Can I use every glitter product for nails or body projects?
No. Buyers should select products from the appropriate cosmetic-grade category or confirm intended use before applying glitter near skin, lips, eyes, or nails. Craft glitter and cosmetic-use glitter should not be treated as interchangeable.
Which glitter should I choose for resin?
Resin buyers usually choose mica, flakes, chunky glitter, holographic effects, iridescent pieces, and color-shift mixes. Fine glitter creates a softer finish; chunky or shaped glitter creates a more visible decorative effect.
Which glitter works best for slime?
Slime projects often use shaped glitter, chunky glitter, bright colors, alphabet pieces, stars, hearts, candy shapes, and themed mixes. Always consider small-part safety for children and packaging labels.
Do you offer custom glitter mixes?
Yes. Custom mix discussions can include color palette, effect, particle size, shape, packaging, quantity, destination country, and lead time. Use the Wholesale Program or Contact Us page.
Do you ship internationally?
GlittersMall can support international orders, but delivery time, customs duties, taxes, and local import rules may vary by destination. Buyers should review the Shipping Policy before ordering.
What if my item arrives damaged or incorrect?
Contact us promptly with photos of the item, package, and shipping label. We will review the case according to the Returns & Refund Policy.
Still Need Help?
Contact GlittersMall with your intended use, product question, order details, or wholesale requirements. Include enough detail so support can answer accurately.
